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Reviews
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shinyshankar1 on Jan 18, 2024
5 out of 5 starsGorgeous custom made bag, I am really looking forward to using it! Great communication
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Laura on Oct 24, 2023
5 out of 5 starsBeautifully made , such a nice cut of jumper . Looks so stylish and retro .
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Bee on Oct 4, 2023
5 out of 5 starsGoooorrrggeous, absolutely over the moon with the quality and its so stunning.
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Jayne on May 31, 2023
5 out of 5 starsLovely item, well made & will hold lots as it’s not bulky. Haven’t used yet as it arrived after I went on holiday. Would buy again.
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Natalie on May 26, 2023
5 out of 5 starsAmazing quality and delivery speed, love the ethos of HelloCleo and have my eye on my pieces!
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Katrina on Mar 6, 2023
5 out of 5 starsI LOVE MY DRESS! I've had it saved in my favorites for so long and I'm so glad I finally ordered it. I definitely screwed up and ordered the wrong size. Sabina was so helpful and kind and made and sent me a new one with a little scrunchie made from the scraps. The quality is amazing and I can't recommend her shop enough. 10/10 new favorite dress. :)
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Ariane on Feb 18, 2023
5 out of 5 starsAbsolutely lovely!! I am wearing it nearly everyday ❤️ Superb customer service too.
About HelloCleoUk
Shop policies
Where possible I use natural fibres and sustainable dyes. I finish off the seams inside of the clothes I make with a serger so that the clothes can be washed and last as everyday clothes. I strongly believe that slowfashion is the way forward and try my best to waste as little as possible during my making process.
Accepted payment methods
Returns & exchanges
Cancellations
Payment
Shipment will be made only after full payments have been received.
Shipping
If you are expecting a custom made order, please allow 7-9 working days for the make and finishing touches of it.
As soon as your order is ready I will dispatch it and you should receive a dispatch note from Etsy to your email address.
I am more than happy to ship orders to any country in the world. Please contact me via Etsy message if you would like a custom listing.
Additional policies and FAQs
If you have requested a custom order and provided the measurements HelloCleoUk can not be responsible for the measurements not being correct when you've supplied them.
I would prefer it that you do not cancel your order but I can accept a cancellation of an order within 24 hours of purchase, please contact the shop and note that the transfer will take at least 48 hours to process. Postage fees will not be refunded.